Privacy



General

Assess Systems Australia provides to companies and individuals web-based assessment products measuring various psychological, personality and character traits. Using these products, individuals respond to a series of questions and, in some cases, other people respond to a series of questions about the individual. Responses are tabulated and evaluated, and reports of results are produced. In many cases, the products are intended to help client organisations make employment selection or promotion decisions. In some cases, the products are designed to also provide feedback and personal development recommendations to the individuals assessed. In other cases, the products are designed for self-assessment by the individual only.

Commitment to your privacy

Assess Systems Australia appreciate that organisations and individuals have an interest in the management of their information and understand that respect for personal information is as important as quality of service or product. Accordingly, Assess Systems Australia has chosen to comply with the National Privacy Principles, Privacy Act 1988 (Australia) as amended. In addition, we are committed to conforming to the best practice guidelines developed by the Australian Psychological Society.

Personal information that we collect

We only collect personal information that is necessary for conducting our business and that is relevant to the psychological service being provided. We will not collect information from you before you read a statement of informed consent or other similar documents that explain how your responses to the product(s) and personal identifying information will be used and what parties will have access to the information afterwards. Depending upon the product and the circumstances of your assessment, you may or may not receive feedback on the results of your assessment. Your access to feedback will be explained in the statement of informed consent and the instructions provided by the sponsoring organisation. After receiving this information, you may opt out of the assessment process at this time. Otherwise, you must agree with the provisions of the statement of informed consent before you will be allowed to submit your responses and personal identifying information. The information we gather about you will be used only for the purpose to which you agree. We will disclose no information about you to any other third party without your consent. For research purposes, we will aggregate your responses to the product(s), without personal identifying information, with the responses of other people to develop group norms, conduct validation studies, and other similar activities to improve the product(s) for future use. We have comprehensive procedures and systems to protect the privacy, data integrity and security of the information you provide, to protect it from misuse, unauthorised access or alteration.

Commitment to Client Organisations

We are committed to protecting the privacy of the individual by limiting the use of personal information collected by the products to the purpose stated in the statement of informed consent and by limiting access to the information to the sponsoring organisation. Additionally, the products limit access to individual information to the few people within the client organisation having a bona fide 'need to know.' These people have been authorised by the client organisation to administer tests, surveys and other instruments, process them and have access to results. Access is controlled by the products via unique user ID’s and passwords and by client-managed access control procedures. Individual information will not be transferred from the sponsoring organisation to a third party without the written permission of the individual and the sponsoring organisation. Aggregate information for the organisation (norms, pass rates, selection profiles, etc.) will not be transferred to third parties without written permission from the sponsoring organisation. For research purposes, responses to the products, without personal identifying information and without organisational identification, are aggregated to develop normative information, conduct validation studies, and other similar activities to improve the product(s) for future use. From time to time, client companies will be asked to participate in research studies to norm, validate and otherwise improve the product(s) for use at the client company, in a country or region, or for general use. During these studies, individual job performance information and other sensitive client-specific information may be transferred to Assess Systems. This information will be kept confidential, will be used only for the stated purpose, and will not be transferred to any other third party.

Commitment to Data Security

To maintain and protect information from unauthorised access, we use procedural, physical and electronic measures. All Assess Systems products require unique user ID’s and passwords for access. A structured and layered access system is used to allow access only to those records within the organisation for which a user has a need to know designation (established by the organisation). All data collected and transmitted to and from our servers is encrypted, and Secure Socket Layers (SSL) and firewall technologies are used. Independent security audits are regularly conducted on all our systems and security systems are regularly upgraded to protect against the latest security threats. Our servers are physically located in an off-site, secure data centre that provides controlled access, 24-hour security, and redundant power and connectivity services.

Collection and Use of Contacts' Information

Assess Systems Australia will not sell, rent, or loan our contact lists (including client data) to any outside firms. We seek to comply fully with the Australian Spam Act 2003 by providing electronic news to our clients with opt-in and unsubscribe facilities. Unsubscribe requests are fulfilled within minutes and no further communications will be sent to contacts who have stated that they do not wish to receive the specified information. Contacts requesting product information may be added to our news list, but will have the same unsubscribe rights as those that opt-in on our web site. We also source contacts from public records for non-electronic marketing purposes, but these are never added to our electronic contact list, unless they request product information.

Contact Information

If you have any questions about our privacy policies, you may contact us at:

Assess Systems Australia
1 Birch Drive
Hamlyn Terrace, NSW, 2259
Australia

+61-2-4394-0155 (Australia)
info@assess-systems.com.au