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Tag Archives: emotional intelligence

Is emotional intelligence trainable?

By Ricki Sharpe | Published: June 15, 2009

While the controversy continues over the definition of emotional intelligence, a group of researchers have bypassed the controversy to declare that even if you do not know what it is, you can still train people in it.

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Its all in the genes

By Ricki Sharpe | Published: January 6, 2009

Facial expressions of emotion are hardwired into our genes, according to a new study. The research suggests that facial expressions of emotion are innate rather than a product of cultural learning. The study is the first of its kind to demonstrate that sighted and blind individuals use the same facial expressions, producing the same facial muscle movements in response to specific emotional stimuli.

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Female bosses expected to be caring

By Ricki Sharpe | Published: November 30, 2007

Female managers who are seen as unkind, insensitive and unaware of others’ feelings are judged as worse bosses because of it – yet men who exhibit the same qualities aren’t.

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Salespeople and social awareness

By Ricki Sharpe | Published: October 22, 2007

The best salespeople, the best teachers, the best business managers have an innate ability to read body language and put it to profitable use. They adapt their presentation to the messages they pick up. For example, the most successful trial lawyers are those who can look at a jury and a judge and pick up little cues that tip off what people are thinking. Such signals are used constantly, even though people generally don’t realise they are communicating through their movements, posture and mannerisms.

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