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Tag Archives: rudeness

The hidden cost of bullying

Evidence that workplace bullying increases costs for organisations keeps mounting. Researchers at Florida State University surveyed more than 180 employees from a wide variety of professions, asking whether they had endured a history of abuse from their bosses, then asking a series of workplace performance questions. Employees working under an abusive supervisor tended to rebel quietly and indirectly by slacking off on the job and handing in sloppy work.

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Rudeness and its consequences

Compelling evidence exists, not only anecdotally, but from serious scientific research, that rudeness affects how people perform on routine and creative tasks, as well as how likely they are to help others. In this study, three different forms of rudeness (rudeness instigated by a direct authority figure, rudeness delivered by a third-party offender, and imagining a situation in which a perpetrator was rude) converged to produce the same effects.

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Rudeness and Morale

Amid signs that an epidemic of rudeness and bad manners is infecting our working environments, researchers have confirmed that colleagues or managers who are rude and undermining can have a demonstrable negative impact on employee engagement and productivity.

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The No Asshole Rule

Professor Robert Sutton’s new book, The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t, adds some fun and spice to the leadership debate. Although somewhat conservatively titled, his message hits a nerve with those of us who have suffered at the hands of the real thing.

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