SELECT for Call Centres

SELECT for Call Centres is a group of personality-based surveys designed to measure characteristics important in most call centre jobs.

Through our research with call centres, we have identified several key personality characteristics that contribute to job success. SELECT for Call Centres allows you to hire staff who will:

SELECT will help you avoid those applicants with low integrity and who are likely to demonstrate a poor work ethic.

What Does It Measure? The two central indices are Integrity and Performance. The Performance Index has been validated to predict the traits associated with successful performance on the job. The Integrity Index has been validated to predict the attitudes, personal integrity, and work ethic in relation to being effective on the job.

SELECT tests are culturally adapted and translated into multiple languages